I’ve noticed something on common property that needs repairing, what should I do?

Contact the Building Manager by phone or email with a description of the issue - go the Contacts page, or use the buttons at the top of the Living page. Attaching a photograph or two can be helpful too. Please note the Facebook page is for community interaction and not to officially report faults.

How do I dispose of large inorganic items and other rubbish?

See the section in the NOVA Welcome & Information Guide on ‘Rubbish & Recycling', available on the Living page.

I want to compost my food scraps, how can I do this?

At this time a suitable solution to managing the composting of food scraps for the whole apartment complex has not been achieved. If not managed properly food scraps can become a health issue, as well as a major task for the cleaners.
Ask your neighbours what they do individually, and post a question on the Facebook group page.
See also the City of Sydney Community Composting online guides.

Can I let a room in my apartment, or my whole apartment through AirBnB, Stayz, etc?

Yes, you can, but for a minimum term of three (3) months. Shorter term stays are not permitted if they are authorised by the City of Sydney Council.

We will have further information regarding short stay rentals when the NSW Government releases its first draft of the new law.

What happens if I breach a by-law? Can I be fined?

All owners and occupiers in a strata scheme, including tenants, are legally obliged to comply with the by-laws of the scheme.

If a notice to comply has been issued by the Strata Manager and the conduct continues, the NSW Civil and Administrative Tribunal may issue a penalty of up to $1,100. If the Tribunal has already fined the owner or occupier within the last 12 months for a breach of the same by-law, the penalty imposed can double to a maximum of $2,200.

Any owner who is in breach of the occupancy limits set out in the legislation is potentially liable to fines of $5,500 and $11,000.